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Synm

Clinical decision support

The complete hospital loop, led by clinical decision support.

Synmi supports the five core clinical functions — record summarisation, differential diagnosis support, investigation support, medication safety and clinical evidence retrieval — from registration to indicators. Every output is advisory, and the clinician remains responsible for every decision. Clinical expertise first. Technology second. Patient safety always.

Already demonstrated in Kenyan primary care: a 2025 study across 39,849 patient visits in 15 clinics found 16% fewer diagnostic errors and 13% fewer treatment errors with clinician-facing AI support. Source: Penda Health and OpenAI, 2025.

Scope note — Kenyan primary care, 2025. Third-party findings: not our deployment, not our measurement. The study describes clinician-facing AI support in that setting; it does not evaluate Synmi.

THE COMPLETE LOOP

From registration to indicators, in one governed loop.

Decision support sits at the centre of the hospital loop, not beside it. Every advisory output passes through the clinician before it becomes care.

  1. 01

    Registration

    An outpatient is registered with a generated record number; possible duplicates stay under review.

  2. 02

    Visit and queue

    The visit opens and routes to the right service point.

  3. 03

    Core

    Consultation

    The clinician records findings and drafts the note; decision support stays advisory.

  4. 04

    Orders and results

    Orders move through collection to a validated result; critical values open a read-back task.

  5. 05

    Prescribing and dispensing

    Only signed prescriptions are dispensed; safety alerts stay advisory.

  6. 06

    Billing and payment

    Charges copy the authorised tariff; payments allocate to the minor unit.

  7. 07

    Claims and settlement

    Claims copy posted charges exactly; settlement follows remittance matching.

  8. 08

    Indicators and reports

    Versioned indicators snapshot immutably for month-to-month comparison.

Synthetic demonstration data only — Demo Patient A at Demo District Hospital. Every output in the loop is reviewed by a qualified clinician before it becomes care.

THE PRINCIPLE

Human expertise and machine intelligence, working together.

A symptom rarely points to one condition. Clinicians combine medical knowledge, experience and judgment under time pressure. Synmi does not replace that judgment — it strengthens it. Doctor + AI + patient information + clinical evidence form a stronger decision-making process than any one of them alone.

THE FIVE CORE FUNCTIONS

A structured clinical workspace — not a chatbot.

Each function is a deliberate instrument in the clinician's workflow, with its own output structure, its own evidence, and a clinician review step.

01

Patient record summarisation

Structured, clinically relevant summaries of the patient record, reviewed by the clinician against the original record.

02

Differential diagnosis support

Conditions that may warrant consideration, with the findings that support or contradict each possibility. Never a verdict.

03

Investigation support

Potentially relevant investigations with rationale. The clinician makes the final decision.

04

Medication safety support

Screening for interactions, contraindications and dose concerns. An additional safety net, not an autonomous prescriber.

05

Clinical evidence and guideline retrieval

Relevant guidance retrieved and summarised, with the underlying source citation on every response.

Every function is advisory — its output passes through the clinician review step.

SAFETY AND TRUST

Trust is the core business requirement.

Human-in-the-loop

Every output is advisory. A qualified clinician reviews and remains responsible for all clinical decisions, aligned with WHO principles on human autonomy and oversight.

Data stays with the institution

Patient data remains in the healthcare institution's controlled environment. Synmi is designed as a secure connection to that environment, not a central repository.

Every claim is cited

Evidence and guideline outputs carry their underlying source citation, so the clinician can verify every recommendation.

No autonomous decisions

Synmi does not diagnose, does not prescribe, and does not finalise records. It informs the professional who does.

The guided demos use synthetic data only. No real patient data appears in any demonstration.

WORK WITH US

Adopt Synmi in your facility.

Scope, pilot setup and deployment options are agreed directly with your team. Contact us to start the conversation.

01

Book a visit

A guided walkthrough, the workplace visit, and pilot setup for your facility.

02

Subscribe and download

Windows on-prem, institution-hosted. Pilot facilities receive the deployment pack — contact us to arrange yours.

See the full loop, or start the conversation.

Explore the Clinical Copilot demo on the frozen synthetic case, walk the complete hospital loop on synthetic data, or arrange a pilot walkthrough for your facility. Advisory only. Human-reviewed. No patient data leaves the institution.

Prefer to work through your own case? Try it yourself — you are the clinician.